❓ Frequently Asked Questions (FAQs)

1. What is GlobalGoods?

GlobalGoods is an online store that connects you with quality products from trusted suppliers around the world. We carefully select items that bring value, style, and convenience to your everyday life.

2. Where do you ship?

We proudly ship worldwide 🌍. No matter where you are, GlobalGoods delivers directly to your doorstep.

3. How long does shipping take?

Shipping times vary depending on your location and the product ordered. On average:

• United States & Canada: 7–15 business days

• Europe: 10–18 business days

• Other Regions: 12–20 business days

(Please note: some items may arrive sooner, while others may take slightly longer due to customs or local postal services.)

4. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your order in real-time through our [Order Tracking Page].

5. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options. Your security is our priority—every transaction is encrypted and safe.

6. What if I need to change or cancel my order?

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After that, we may not be able to stop processing as the order might already be on its way.

7. What is your return policy?

We offer a 30-day return policy for most items. If you receive a damaged, defective, or incorrect product, please reach out to our support team, and we’ll make it right with a replacement or refund.

8. How can I contact customer support?

You can reach our friendly support team anytime via email at supprtglobals.goods@gmail.com. We’re here to help and aim to respond within 24 hours.