💸 Refund Policy

At GlobalGoods, customer satisfaction is our priority. If something isn’t right with your order, we’re here to help. Please read our refund policy below to understand how we handle returns and refunds.

🔄 Returns

We accept returns within 30 days of delivery for most items. To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • It must also be in the original packaging.

  • Proof of purchase (order confirmation email or receipt) is required.

💳 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

  • If rejected, we will provide an explanation and work with you on possible solutions.

📦 Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us at supprtglobals.goods@gmail.com with your order details.

🚚 Non-Returnable Items

Some items cannot be returned, including:

  • Gift cards

  • Downloadable or digital products

  • Clearance or final-sale items

⏱️ Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check your bank account again.

  2. Contact your credit card company—it may take some time before your refund is officially posted.

  3. Contact your bank for further processing updates.
    If you’ve done all of this and still haven’t received your refund, please reach us at supprtglobals.goods@gmail.com

🤝 Our Commitment

We aim to make your shopping experience with GlobalGoods safe, fair, and reliable. If you ever feel dissatisfied, we’ll do our best to make things right.